Policy - Dolphina Collective

Shipping & Policies

Welcome

Welcome to my Etsy shop. I hope you found the perfect bag or started a collection of Dolphina bags. I put a lot of time and effort in crafting beautiful original and one of a kind pieces.
Please, if there are any issues or mistakes at the time of the purchase, contact me as soon as possible.
Happy shopping

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Legal imprint